Enter your email to receive blog updates →

A Tool to help Businesses Build Relationships

by Ryan Shell on December 10, 2010

In many instances, life is fast paced and you have a “circle” of people that you routinely interact with (and a relatively set routine).

If you believe that statement it’s highly likely that you aren’t being actively exposed to new people, new thought processes, new ideas, etc.

No matter what I say you’re going to keep putting your pants/dress on the same way, but there is one word that comes to mind that may help you expand the circle of people you come in contact with.

Twitter.

When I moved to New York City I didn’t know anyone. As in, it was me and a ton (millions) of strangers.

Thankfully, I’m familiar with Twitter and know the value of search and proactively taking part in conversations. These two things have helped me meet some really awesome people, many of which are brilliant, and build a network that was previously nonexistent.

Bottom line, Twitter has helped me build relationships.

This same methodology can/should be used by businesses to create relationships with consumers.

Ever heard about those little small towns where everyone is friendly and it seems like business owners have great relationships with their customers? Well, Twitter is your small town and the conversations you have are the building blocks of fruitful relationships.

If you’re in management and you don’t necessarily “get” Twitter, that’s remotely ok. If you understand the value of building a relationship with consumers you’re on the right track. From there, you can hire smart people to help build said relationships and create your small town environment.

Enjoy that post? Sign up to receive updates automatically:

About the Author

Marketing & PR pro. Social media user, cyclist, inline speed skater, volunteer, blogger, public speaker. Founded Fashables. Work at Ketchum. And I’m goofy.

  • http://www.hellolizzy.com lizmoney

    Twitter has been a great tool in getting your feet wet in a new city. I have many friends who have moved to New Orleans, and expressly used twitter to meet new people with great success (success being that they are now friends with me :) )

  • Gemma

    Succinctly put. I have a post about Twitter interactions bubbling away in my head too, just need the time to empty it on to a web page!

  • http://www.ryanshell.com/blog Ryan Shell

    Gotta get it out of your head Gemma!

  • http://www.ryanshell.com/blog Ryan Shell

    Liz, thanks for the comment. Yes, Twitter is a great way to quickly connect in a new city.

Previous post:

Next post: